Support
Stuck, found a bug, or have an idea? Write any time. Every message is read by the person who made the game.
smartpullpuzzle@gmail.com
It helps to include your iPhone or iPad model, the level number, and the mode you were playing (Classic, SmartPull or Neon).
Common questions
What does SmartPull cost?
SmartPull is free to download, with levels 1 to 10, the Daily level and a sampler level in every chapter. The SmartPull Pack ($1.99) adds levels 1 to 50 and SmartPull mode. Complete ($4.99) unlocks all 100 levels, every mode, and Bonus chapters free as they arrive. Both are one-time purchases with no subscriptions, and prices are in US dollars.
I bought SmartPull on another device. How do I get it back?
Open Settings in the game and tap Restore purchases, signed in with the same Apple Account you bought with.
Can my family use my purchase?
Yes. Purchases work with Family Sharing, so everyone in your Family Sharing group can unlock them.
Will my progress move to a new phone?
If you're signed in to iCloud, your cleared levels and best scores sync through your own iCloud account. If two devices both have progress, SmartPull keeps the best of each, so nothing is lost.
There's no sound.
SmartPull follows your iPhone's silent switch. Turn silent mode off, and check the sound and music levels in Settings. When TV mode is on for AirPlay, sound always plays.
Can I undo a move?
Yes. Undo is a switch in Settings. It puts cubes back, but it doesn't take back pulls, taps or bumps already made, so a level where you used Undo can't earn a Perfect Pull.
The glowing hint or the motion is too much.
Turn off Pulsing glow in Settings. SmartPull also follows Reduce Motion in your iPhone's Accessibility settings.